Frequently Asked Questions

Yes! We work with all major insurance carriers. We have extensive experience dealing with adjusters, filing documentation, and making sure your claim is processed correctly so you get the coverage you deserve.

Most insurance claims take 7-21 days from the time of filing to approval, depending on your carrier and the complexity of the damage. We help speed up the process by providing thorough documentation and working directly with your adjuster.

In most cases, you'll only be responsible for your insurance deductible. If you choose to upgrade materials or add additional work beyond what insurance covers, those costs would be separate. We'll provide a clear breakdown before starting any work.

We offer emergency response for urgent situations. In most cases, we can be on-site within 24-48 hours to assess the damage and begin mitigation work like water extraction and drying to prevent further damage.

Yes. We provide full mitigation services including water extraction, dehumidification, removal of damaged materials (drywall, flooring, insulation), and proper disposal. We handle the entire restoration from start to finish.

Absolutely. We're a full-service restoration contractor. We replace drywall, paint, install new flooring, rebuild cabinets, and handle all carpentry work needed to restore your home to pre-loss condition — or better.

Yes! Since the damaged flooring needs to be replaced anyway, this is the perfect time to upgrade to luxury vinyl plank, tile, or hardwood. You'll only pay the difference between what insurance covers and the upgraded material.

Absolutely. If your kitchen or bathroom was damaged and needs restoration, we can incorporate remodel upgrades like new cabinets, countertops, fixtures, and tile work. It's a great opportunity to improve your home while it's already under construction.